General Questions
When Looking for a New Garage Door
What is your top-selling garage door?
Our most popular model is the Classic Steel Garage Door, known for its durability, low maintenance, and versatile design options. This door complements various architectural styles and offers excellent value.
Do you offer any warranties?
Yes, we provide comprehensive warranties on our products and services. Our installation warranty covers workmanship, and we honor manufacturer warranties for defects in materials and construction. Specific warranty terms vary by product; our team will provide detailed information during your consultation.
Can you offer an estimate?
Absolutely. We offer free, no-obligation estimates. Please contact us to schedule a consultation, and we will assess your needs to provide an accurate quote.
How long will it take for your team to install?
Installation usually takes 4-6 hours, depending on the complexity of the project. Our professional installers ensure a seamless and efficient process.
How can I personalize my garage door?
We offer numerous customization options, including:
- Colors and Finishes: Choose from a variety of colors and woodgrain finishes.
- Window Designs: Select from different window styles and placements.
- Hardware: Add decorative handles and hinges to enhance curb appeal.
How much will insulating my new garage door save me?
An insulated garage door can significantly reduce energy costs by maintaining a more stable temperature inside your garage. The exact savings depend on factors like local climate and garage usage, but many notice a reduction in expenses.
Expectations
Garage Door Maintenance
How Often Should Garage Door Service Be Scheduled
We recommend scheduling professional garage door service once a year for most residential and commercial doors. If your garage door is heavily used—such as in a commercial setting or if it’s the primary entrance to your home—you may benefit from semi-annual maintenance to keep it in peak condition.
What Is Done During a Maintenance Visit?
During a maintenance visit, our expert technicians perform a comprehensive inspection and tune-up, including:
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Visual Inspection
- Check for wear and tear on springs, cables, rollers, and tracks.
- Look for signs of rust, damage, or misalignment.
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Lubrication
- Apply high-quality lubricant to moving parts like hinges, rollers, and springs to reduce friction and ensure smooth operation.
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Balance and Alignment Check
- Test the door’s balance to prevent strain on the opener and ensure it operates safely.
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Safety Feature Testing
- Test the auto-reverse system and other safety mechanisms to ensure proper function.
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Tightening and Securing Hardware
- Tighten loose bolts, screws, and brackets to keep the system stable.
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Opener System Check
- Inspect the garage door opener for smooth operation, check the remote controls, and ensure all components are functioning correctly.
Is There Anything I Should Be Doing Between Visits?
Yes, regular homeowner maintenance can prolong the life of your garage door and prevent issues. Here’s what you can do:
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Clean Tracks
- Remove dirt and debris from the tracks using a damp cloth.
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Inspect Weather Stripping
- Check for cracks or damage in the weather stripping and replace it if needed to keep out moisture and drafts.
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Test the Door’s Movement
- Open and close the door manually to ensure it moves smoothly and evenly.
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Listen for Unusual Noises
- Pay attention to any squeaking, grinding, or unusual sounds that may indicate a need for lubrication or repairs.
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Keep an Eye on Springs and Cables
- Look for signs of wear or rust, but avoid adjusting them yourself as these components are under high tension and require professional handling.
Regular maintenance and professional servicing from Nova Garage Doors will keep your system in top condition and prevent costly repairs. Contact us to schedule your next maintenance visit and enjoy smooth, hassle-free operation year-round!
How Long Will the Repair Take?
Most garage door repairs can be completed within 1-3 hours, depending on the complexity of the issue. For more extensive repairs, such as replacing multiple components or addressing significant structural damage, the timeline may vary. Our team will provide an accurate time estimate after diagnosing the problem.
Can You Give Me a Cost Estimate?
Yes, we provide free and detailed cost estimates for all repairs. Our technicians will assess the issue and provide a clear breakdown of parts, labor, and any additional services required, so you’ll know exactly what to expect.
Will You Call Me Before Installing Extra-Cost Parts or Further Repairs?
Absolutely. At Nova Garage Doors, transparency is a top priority. If our technicians identify the need for additional parts or repairs beyond the original estimate, we will contact you first for approval. We ensure you’re fully informed before proceeding with any extra costs.